Diagnosis of Dynamics CRM – 1

Posted by

While signing up for Dynamics 365, it prompts you to select your region. Based on your selected region, it automatically chooses your data center. A data center is where the application software and customer data running on the software are located. Region and Data Center are shown here in a very interactive way.

Please note the number shown here, to know your Data Center. Read more here.

  • South America (LATAM/SAM) = .crm2.dynamics.com
  • Canada (CAN) = .crm3.dynamics.com
  • Europe, Middle East, Africa (EMEA) = .crm4.dynamics.com
  • Asia Pacific (APAC) = *.crm5.dynamics.com
  • Australia (OCE) = *.crm6.dynamics.com
  • Japan (JPN) = *.crm7.dynamics.com
  • India (IND) = *.crm8.dynamics.com
  • United Kingdom (UK) = *.crm11.dynamics.com

So we need to be careful about selecting our region. It got to be the nearest from your maximum users are located. Total Time taken by data to reach the user from the data center is known as Latency and good to have the least latency.

Now the big question is how to measure your latency? 43198f547174c79b99083ba332b23a5d_400x400

 

Don’t worry Microsoft has the solution for this…

Open this link in your browser https://<Your_Dynamics_URL>/tools/diagnostics/diag.aspx 

  1. Replace the only green part with your URL.
  2. It may ask you to log in.

Just by doing this, you will get this screen. Click on the Run button and you are done … Yayyyy…

Capture

 

And here is what you get in Diagnostic Report.

As per Microsoft recommendation, above 150 ms of latency, the system may behave very slow and low on performance.

Capture1

Hope this gives you head start for diagnostics of Dynamics …

 

Happy Dynamics’ing !!!

 

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s